How do you help a troubled organization? The first step in evaluating an organization in crisis is to start with troubleshooting to pinpoint problems and obtain benchmarks. Out of this initial audit comes a strategic plan.
It is also critical to utilize productivity and program analysis to track performance. As needed, organizations should create a customized intervention and support package designed to respond to the situation.
Finally, executive coaching and guidance for leaders is often required. Even before a crisis occurs, every organization can use crisis planning as well as brain trust and idea blending sessions to capture corporate knowledge.
– Rick Karges, Leadership Management Associates